Terms of service

Terms of Service

Last Updated: August 16, 2026

Welcome to FEMINEASE. These Terms of Service govern your use of our website and your purchase of products from us. By accessing or using our website, you agree to these terms.

1. About FEMINEASE

FEMINEASE is an online store offering beauty, skincare, self-care, and personal-care products to customers in India.

Throughout this website, the terms “we,” “us,” “our,” and “FEMINEASE” refer to FEMINEASE. The terms “you” and “customer” refer to the person using our website or purchasing our products.

2. Use of Our Website

By using our website, you agree that:

  • You will provide accurate and complete information when placing an order.

  • You will use the website only for lawful purposes.

  • You will not attempt to interfere with, damage, or gain unauthorized access to the website.

  • You will not use our products or website for any unlawful or unauthorized purpose.

We reserve the right to restrict or terminate access to our website if these terms are violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

  • Product colours and appearance may vary slightly depending on your device or screen.

  • Product specifications may change from time to time.

  • We reserve the right to correct errors, update information, or modify product details without prior notice.

4. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

We reserve the right to:

  • Accept or decline an order.

  • Cancel an order due to incorrect pricing, stock availability, suspected fraud, or other operational reasons.

  • Contact you to verify your order or shipping information.

An order may be cancelled if the information provided is incomplete, inaccurate, or cannot be verified.

5. Pricing and Payments

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We may offer different payment methods, including online payment and Cash on Delivery for eligible locations.

Payments may be processed through third-party payment providers. Your use of those payment services may also be subject to their respective terms and policies.

We reserve the right to change product prices, offers, discounts, and promotions at any time.

6. Shipping and Delivery

We ship orders to eligible locations within India.

Estimated delivery times are provided for general guidance and may vary depending on:

  • Your location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Operational or logistical delays

  • Other circumstances beyond our reasonable control

Once an order has been handed over to the shipping partner, delivery is also subject to the courier company's procedures and timelines.

7. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are handled according to our Refund and Return Policy.

Please review that policy before placing an order.

Products may be subject to eligibility requirements, including condition, packaging, time limits, and proof of purchase.

8. Cancellation of Orders

You may request cancellation of an order before it has been processed or shipped.

Once an order has been shipped, cancellation may no longer be possible. In such cases, the applicable return or refund policy will apply.

For Cash on Delivery orders, repeated refusal or non-acceptance of delivered parcels may result in restrictions on future COD orders.

9. Personal Care and Product Use

Our products are intended for their stated purpose and should be used according to the product instructions.

For beauty and personal-care products:

  • Read the product instructions before use.

  • Stop using a product if you experience irritation, discomfort, or an adverse reaction.

  • If you have sensitive skin or an existing medical condition, consider consulting an appropriate healthcare professional before using a product.

  • Do not use a product in a way that is inconsistent with its instructions.

FEMINEASE does not guarantee that a product will produce a particular cosmetic or personal-care result for every individual.

10. Intellectual Property

All content on the FEMINEASE website, including logos, brand names, product descriptions, images, graphics, text, designs, and other materials, is owned by or licensed to FEMINEASE unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or use our content for commercial purposes without our prior written permission.

11. Third-Party Services

Our website may use third-party services, including payment gateways, shipping providers, analytics services, advertising platforms, and other technology providers.

Your use of third-party services may be governed by their own terms and privacy policies. FEMINEASE is not responsible for third-party websites or services outside our control.

12. Limitation of Liability

To the extent permitted by applicable law, FEMINEASE will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including courier delays, natural events, technical failures, or other force majeure events.

13. Accuracy of Information

We reserve the right to correct typographical errors, inaccuracies, or omissions relating to product information, prices, availability, promotions, and other website content at any time.

We may also update or discontinue products or services without prior notice.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated terms.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these terms or your use of the website shall be subject to the jurisdiction of the appropriate courts in India.

16. Contact Us

For questions regarding these Terms of Service, please contact:

FEMINEASE
Email: kushagra.ecom@gmail.com
Website: feminease.in

By using this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.